Sub-Processor List | Unstructured
Sub-Processor List
Latest Updated: July 9, 2026
Unstructured Sub-Processor List
Unstructured uses the following third party Sub-processors below to process personal data on behalf of certain Unstructured customers as authorized by Unstructured's agreements with those customers.
SaaS
| Sub-Processor | Data Processing Location | Activity | URL |
|---|---|---|---|
| Amazon Web Services, Inc | United States | Cloud infrastructure & AI/ML services (including Amazon Bedrock) | https://aws.amazon.com/compliance/sub-processors |
| Anthropic, Inc. | United States | Data enrichments & embedding provider | https://trust.anthropic.com/subprocessors |
| Devenue, Inc. (d/b/a Reo.Dev) | United States | User behavior analytics | https://www.reo.dev/privacy-policy |
| Elastic N.V. | United States | Log management & technical support services | External: https://www.elastic.co/agreements/external_subprocessors Internal: https://www.elastic.co/agreements/internal_subprocessors |
| Fivetran, Inc. | United States | Data integration & ETL | https://fivetran.com/docs/security/subprocessors |
| Functional Software, Inc. (d/b/a Sentry) | United States | Error monitoring & application performance | https://sentry.io/legal/subprocessors/ |
| Google LLC (Vertex AI, Workspace) | United States | Data enrichments & embedding provider; Business productivity | Vertex AI: https://cloud.google.com/terms/subprocessors Workspace: https://workspace.google.com/intl/en/terms/subprocessors.html |
| Hex | United States | Business Intelligence and Data Analytics | https://learn.hex.tech/docs/legal/subprocessors |
| Honeycomb | United States | Observability Services | https://www.honeycomb.io/subprocessors |
| HubSpot, Inc. | United States | CRM, customer support & marketing communications | https://legal.hubspot.com/sub-processors-page |
| Microsoft Corporation (Azure) | United States | Cloud infrastructure | https://servicetrust.microsoft.com/DocumentPage/3a94127b-730e-42aa-a76d-40c97246da91 |
| MongoDB, Inc. (Voyage AI) | United States | Data enrichments & embedding provider | https://www.mongodb.com/products/platform/trust/subprocessors |
| Neon | United States | Hosted Data Storage | https://neon.com/subprocessors |
| OpenAI, LLC | United States | Data enrichments & embedding provider | https://openai.com/policies/sub-processor-list/ |
| Phase Two, Inc. | United States | Authentication services | https://trust.phasetwo.io/subprocessors |
| Snowflake Inc. | United States | Business intelligence & data warehousing | https://www.snowflake.com/legal/snowflake-sub-processors/ |
| Statsig, Inc. | United States | Feature flags & user analytics | https://www.statsig.com/legal/subprocessors/ |
| Stripe, LLC (Metronome) | United States | Payment processing & subscription management | https://stripe.com/legal/service-providers |
| Svix, Inc. | United States | Webhook delivery services | https://www.svix.com/legal/subprocessors/ |
| Together Computer, Inc. | United States | Embedding provider | Request List |
| Twilio, Inc. (SendGrid) | United States | Email delivery services | https://www.twilio.com/en-us/legal/sub-processors |
| Pylon | United States | B2B customer support platform | https://www.usepylon.com/subprocessors |
Dedicated Instance
| Sub-Processor | Data Processing Location | Activity | URL |
|---|---|---|---|
| Amazon Web Services, Inc. | United States | Cloud infrastructure | https://aws.amazon.com/compliance/sub-processors |
| Elastic N.V. | United States | Log management & technical support services | External: https://www.elastic.co/agreements/external_subprocessors Internal: https://www.elastic.co/agreements/internal_subprocessors |
| Fivetran, Inc. | United States | Data integration & ETL | https://fivetran.com/docs/security/subprocessors |
| Functional Software, Inc. (d/b/a Sentry) | United States | Error monitoring & application performance | https://sentry.io/legal/subprocessors/ |
| Google LLC (Workspace) | United States | Business productivity | https://workspace.google.com/intl/en/terms/subprocessors.html |
| Hex | United States | Business Intelligence and Data Analytics | https://learn.hex.tech/docs/legal/subprocessors |
| Honeycomb | United States | Observability Services | https://www.honeycomb.io/subprocessors |
| HubSpot, Inc. | United States | CRM, customer support & marketing communications | https://legal.hubspot.com/sub-processors-page |
| Microsoft Corporation (Azure) | United States | Cloud infrastructure | https://servicetrust.microsoft.com/DocumentPage/3a94127b-730e-42aa-a76d-40c97246da91 |
| Snowflake Inc. | United States | Business intelligence & data warehousing | https://www.snowflake.com/legal/snowflake-sub-processors/ |
| Statsig, Inc. | United States | Feature flags & user analytics | https://www.statsig.com/legal/subprocessors/ |
| Svix, Inc. | United States | Webhook delivery services | https://www.svix.com/legal/subprocessors/ |
| Twilio, Inc. (SendGrid) | United States | Email delivery services | https://www.twilio.com/en-us/legal/sub-processors |
| Pylon | United States | B2B customer support platform | https://www.usepylon.com/subprocessors |
In-VPC
| Sub-Processor | Data Processing Location | Activity | URL |
|---|---|---|---|
| Google LLC (Workspace) | United States | Business productivity | https://workspace.google.com/intl/en/terms/subprocessors.html |
| HubSpot, Inc. | United States | CRM, customer support & marketing communications | https://legal.hubspot.com/sub-processors-page |
| Svix, Inc. | United States | Webhook delivery services (local / on-prem version) | https://www.svix.com/legal/subprocessors/ |
| Pylon | United States | B2B customer support platform | https://www.usepylon.com/subprocessors |